I've been ordering this product for over three years, and it has consistently been fantastic. However, my latest delivery fell short of expectations. The most concerning issue was the delivery itself—the product arrived very hot, which affected the capsules. They were soft and pliable, and despite refrigerating them immediately, many stuck together when I tried to shake them. I’m quite disappointed this time around, especially given my previous positive experiences. I hope this is just a one-off issue and not a trend.